thumbnail image
  • CATCH BASICS
  • Why Catch?
  • FAQ
  • CONTACT US
  • Subscriber Log In
  •  
    WELCOME TO CATCH
    Smart tools for today's group travel manager and hotels.

     
    Simplify the planning, booking, and managing of group travel.
    Everything you need,
    all in one place.

    Schedule Your Live Demo Today
  •  

    Travel Managers:

    Work smarter

    with Time-Saving Features

     

    Learn about our features for Travel Managers

    in this quick, 1-minute video:

    See How It Works

     

    Hotels Teams:

    Book more groups - in less time - with CATCH

     

    Learn about our features for HOTELS

    in this quick, 1-minute video:

    See How It Works
  • "Catch makes my job so much easier, especially on the big groups and tours I work on. It has cut the time it used to take me to book hotels for a music tour by days! And so much less repetitive busywork. It's a must."

     

    Michael M., Los Angeles

    Travel Advisor, Bruvion Travel

    "The ability to easily send and submit RFP's makes CATCH an ideal tool to accelerate the bidding process for entertainment buyers. The hotel profiles allow for clear communication directly from the hotels to buyers. CATCH is an amazing platform."

     

    Michelle M., Director, Global Sales

    America West - Preferred Hotels

  • CATCH Features

    for Travel Managers

    Manage all of your tours in one place

    Find everything easily on your Dashboard.

    View all of your tours from your Dashboard. Invite your team to log into the same dashboard to see the most up-to-date tour details.

     

     

     

     

     

    Build your itinerary quickly.

    And let CATCH do the legwork.

    Build an itinerary from scratch using our auto-calculated drive times.

    OR just drag-and-drop your routing spreadsheet into the platform.


     

     

     

     

    Send bid requests to hotels - painlessly

    And let CATCH track the responses.

    No more sifting through dozens of emails! With CATCH, view all of your responses on one screen and know when bid requests have been opened!

     

     

     

     

     

    Compare bids with a click of a button.

    And share with your client.

    Compare bids easily with CATCH. Decide what data you want to share with your client (you can hide commission info!) and hit SEND.

     

     

     

     

     

    Send out instant itinerary updates.

    (Even when your tour is already on the road.)

    Make changes as you go with our real-time platform. Need to cancel a city? CATCH even prompts you to notify the affected hotel.

     

     

     

     

     

     

    Automatic archiving

    It's easy to retrieve details from previous tours.

    Tour over? CATCH archives all of your details for easy reference later. We make it easy to re-create a tour and re-book with your fave hotels.

     

     

     

     

     

     

    Mobile App for Travelers - Coming Soon!

    Keep the whole team in sync.

    Travelers can track travel details in real time with the CATCH App for mobile devices.

     

     

     

     

     

     

  •  

    ... Simplify your workday with automated tools.

    Managing group travel can be tough. Responding to clients who want it ASAP; sifting through a web of hotel bids; sharing last-minute itinerary changes ...

    CATCH takes care of those crucial, but tedious, details — so you can spend more time on other things — like growing your business ... or heading to the beach.

     

     

     

  • CONTACT US

    Want to try Catch or schedule a demo? Interested in learning more? We'd love to help!

    9 AM to 5 PM PST
    512-270-8835
    512-270-8835
    info@usecatch.com
    Submit
  • CATCH SOCIAL

Making Group Travel Simple

Powered by CATCH App, Inc in Austin, Texas

Privacy Policy

Services Agreement

Terms & Conditions
×
Terms & Conditions
usecatch.com Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, fill out a form or enter information on our site.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      • To improve our website in order to better serve you.
      • To allow us to better service you in responding to your customer service requests.
      • To administer a contest, promotion, survey or other site feature.
      • To quickly process your transactions.
      • To ask for ratings and reviews of services or products
      • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
      • Help remember and process the items in the shopping cart.
      • Understand and save user's preferences for future visits.
      • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.

However, you will still be able to place orders .


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
      • Remarketing with Google AdSense
      • Google Display Network Impression Reporting
      • Demographics and Interests Reporting
      • DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
      • On our Privacy Policy Page
Can change your personal information:
      • By emailing us
      • By calling us
      • By logging in to your account
      • By chatting with us or by sending us a support ticket

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
We will notify the users via in-site notification
      • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      • Send information, respond to inquiries, and/or other requests or questions
      • Process orders and to send information and updates pertaining to orders.
      • Send you additional information related to your product and/or service
      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
      • Not use false or misleading subjects or email addresses.
      • Identify the message as an advertisement in some reasonable way.
      • Include the physical address of our business or site headquarters.
      • Monitor third-party email marketing services for compliance, if one is used.
      • Honor opt-out/unsubscribe requests quickly.
      • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
      • Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.


Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

usecatch.com
address
city, state zip
country
support@usecatch.com

Last Edited on 2017-01-23
Cookie Use
We use cookies to ensure a smooth browsing experience. By continuing we assume you accept the use of cookies.
Learn More