(scroll down for Hotel Manager FAQ's)
Q. How much does it cost to use CATCH?
Current Travel Manager pricing is just $30 per month.
Q. Have you already had bookings through the program?
Yes, we have had over $10 million in room nights booked through CATCH.
Q. Do you continuously change/update hotels (Names & contacts?)
Yes, constantly. It is an on-going process, and we try to keep the most up-to-date information in the system.
Q. Can I only request bids from Catch partner hotels?
You can request a bid from any hotel; they do not need to be a partner hotel. And you can find any hotel, anywhere, as long as it is listed on Google. Then you can send them a bid request.
Q. Can I put in an event address that isn’t a concert venue, stadium or event hall?
Yes, our system allows you to put in any event location listed on Google as your event venue.
Q. Can I share a login with someone else on my team so that we can see each other’s work?
You can invite anyone whom you work with to use Catch and collaborate with you, see your work and work within the system. You can’t share a login with them, but they can create and use their own, and you can see each other’s work.
Q. Have you done training with hotel reps/ hotel groups on what is Catch and how to use it?
Yes! We have trained sales teams at Hyatt, Marriott, IHG, Four Seasons, Preferred, Leading Hotels, Luxe, Best Western, and more. And over 10,000 hotels have already received and answered bid requests in the system.
Q. Do you have security around our client and our user information?
Yes, we built on a Google system with all of the added security features. And your login is your own; no other company can see your CATCH login or any information you put in it unless you choose to share it with them.
Q. Can I send an invoice to the hotels directly for my commissions?
We have just added an auto-invoice feature. As soon as the group checks out, you can go to the invoice tab and click the Invoice Icon next to the hotel listing, and Catch makes an invoice for you automatically! Or you can invoice for commissions on your schedule.
Q: How many groups can I manage in CATCH?
You can manage as many as you would like.
Q: Can I send messages to the hotels within CATCH, or do I have to go out to my email?
You can message any hotel that you have sent a bid to directly in CATCH. And you can have a running history of your conversation - no need to go out to your email.
Q. How much does it cost to be a Partner Hotel? And what's the ROI?
You can become a Partner Hotel for just $1000 a year. At this price, ONE group booking would more than cover your cost.
Q. Is Catch free for hotels who want to bid through the system?
Yes, hotels can receive and answer bids without being a paid partner, but they miss out on the benefits that come with a Catch Partnership.
Q. How many hotels are currently participating in Catch?
We have over 150 partners currently. We have trained sales teams at Hyatt, Marriott, IHG, Four Seasons, Preferred, Leading Hotels, Luxe, Best Western, and more. And over 10,000 hotels have already received and answered bid requests in the system.
Q. Is Catch a new system? If so, when was it launched?
Catch launched in 2018 by industry leaders with over 30 years of experience in group travel.
Q. Is Catch its own entity?
Yes, we are an LLC based out of Austin, TX.
Q. What's the turnaround time once committing to becoming a Catch Partner?
We can get you your log-in in a few hours. And our system is very intuitive and easy to use so you can be customizing your profile and working in CATCH right away.
Q. Can hoteliers use the product for marketing opportunities?
We are working on updates to the program that will allow Partner hotels to directly market to customers when they are looking to book a group in your city.
Q. Do Travel Agents use an IATA # when using Catch?
Yes, agents add their IATA. Non-agents would not have an IATA in the system.
Still have questions?
Shoot us your email and we'll get back to you in a flash.
Even better, give us a call: 512-270-8835
Making Group Travel Simple
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